Select Case Studies
After navigating broken care systems firsthand, I focus on designing tools that turn complexity into clarity, and help people feel more human in the process. The projects below put that philosophy into action.
HealthNotes
A speech-enabled tablet for rural clinics that turned dense health surveys into guided, spoken interactions, boosting completion to 96% and restoring trust in Appalachian communities.
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Paloma
An AI-powered coaching partner that used speech and reflection prompts to boost client engagement between sessions, averaging 1.4 check-ins per week by month 2.
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SmartPay
A mobile-first billing experience designed to reduce confusion and build trust, cutting call center volume by 62% and helping users manage payments confidently, even in low-light or on-the-go environments.
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Synapse
An AI-informed caregiver dashboard that translates EHR data and neuroscience into clear, actionable insights, empowering families to support TBI recovery with confidence and care.
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