Service Design · Public Health
Voice-first tablet survey for rural Appalachia.
A voice-first survey for low-literacy participants in a rural NIH health study. 89% completion; 97% fewer data errors.
Case studyVisual pending
Intelligent systems
meet human design.
I turn complex systems into interfaces people can read, trust, and act on.
Selected case studies
All work →Real-Time AI
From client's words to a live map, so the coach can stay present.
A real-time prototype for executive coaches that reads the session transcript as it's generated, plots client phrases on a quadrant, and lets the coach override any placement. In coach testing, coaches stayed fully present, while the system maps the conversation, and captures client language.
Case studyVisual pending
Product Design · Fintech
Decisions in hours.17 new deals in year one.
Live financial dashboards for university executives. Decision time cut roughly in half; the dashboards drove upsells of the flagship product.
Case studyVisual pending
Health AI · Concept
From doctor's note to plain language in one tap.
An AI companion for caregivers of people recovering from brain injury, turning clinical notes into plain language and questions for the next visit. Concept for a TBI rehab center.
Case study